This Privacy Policy outlines the types of personal data that are collected when you access our website located at https://infinite–platforms.com/ (the “Website”) and the services and products offered through it (collectively referred to as the “Service”). It also details how your personal data will be used and shared.

By using the Service, you acknowledge that (i) you have read, understood, and agree to the terms of this Privacy Policy, and (ii) you are at least 16 years of age, or your parent or guardian has reviewed and agreed to this Privacy Policy on your behalf. If you do not agree to these terms, or if you are unable to provide such consent, you must refrain from using the Service. In that case, please (a) reach out to us to request the deletion of your data, and (b) leave the Website and discontinue any access or use of it.

For the purposes of this Policy:

• “GDPR” refers to the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council, enacted on April 27, 2016, which is designed to protect natural persons in relation to the processing of personal data and to facilitate the free movement of such data within the European Union.

• “EEA” encompasses all current member states of the European Union and European Economic Area.

• The term “Process” refers to personal data, including collection, storage, and disclosure to third parties.

I. Personal Data Controller

Infinite Apps Limited, a company registered under the laws of Hong Kong, with its registered office at Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong, will be the controller of your personal data.

II. Data We Collect

We collect personal data in two primary ways: information that you provide voluntarily and data that is collected automatically.

1. Data You Provide Voluntarily
When you interact with our Service, you may voluntarily provide us with personal information such as your name, email address, age, language, learning objectives, interests, and time zone. If you reach out to our support teams, you are also voluntarily sharing your name and email address and other personal details.

2. Data We Collect Automatically
We also collect certain information automatically as you access and use our Service. This may include:

i. Referral Data: Information about how you discovered our Service, including the referring app or URL (the application or website from which you clicked on our advertisement).

ii. Device and Location Data: We gather data related to your device and location, such as the following: Language settings, IP address, Time zone, Device type and model, Device settings, Operating system, Google and Meta User ID

This information helps us understand how our users interact with our Service and helps us to improve the overall experience for our users.

III. Purposes for Processing Your Personal Data

We process your personal data for the following reasons:

1. To Provide Our Services

We use your personal data to ensure you can use our website smoothly and to resolve any technical issues that may arise. For example, your email may be used to send you purchased products or fulfill service requests made through our website.

2. To Offer Customer Support

Your personal data helps us respond to your inquiries regarding technical support, service information, or any other communications you initiate. This may involve sending you emails about service performance, updates to our Terms of Use, or changes to our Privacy Policy.

3. To Enforce Our Terms of Use and To Combat Fraud

We process personal data to uphold our agreements and detect, prevent, and address fraudulent activities. This may involve sharing your information with third parties, including law enforcement, particularly in the event of a dispute related to our Terms of Use.

4 .To Comply with Legal Obligations

We may process, use, or share your data when legally required, especially if requested by law enforcement agencies through appropriate legal channels.

IV. Legal Bases for Processing Your Personal Data

This section explains the legal bases we rely on for processing your personal data. For more details about specific purposes, please refer to Section “Purposes for Processing Your Personal Data”. This section is applicable only to users in the EEA.

We process your personal data based on the following legal bases:

1. Your Consent

2. Performance of Our Contract with You  

   Under this basis, we:

   - Provide our services (as outlined in our Terms of Use)

   - Offer customer support

3. Legitimate Interests  

   We process personal data for our legitimate interests, provided that these interests do not override your own rights or freedoms. Specifically, we rely on legitimate interests to (i) Enforce our Terms and Conditions and (ii) Prevent and combat fraud

Our legitimate interests include enforcing our legal rights, addressing fraud and unauthorized use of our services, and ensuring compliance with our Terms of Use.

4. Compliance with Legal Obligations

V. Sharing Your Personal Data

We share your personal data with third parties that assist us in operating, providing, and supporting our services. The types of third parties we share information with include:

1. Service Providers  

We engage third parties to perform services or business functions on our behalf, following our instructions. This includes sharing personal data with cloud storage providers such as AWS, customer support service providers such as Zendesk and digital marketing service providers such as Google, Meta and Bytedance. 

3. Law Enforcement Agencies and Public Authorities  

We may disclose personal data to enforce our Terms and Conditions, protect our rights, privacy, safety, or property, and respond to requests from courts, law enforcement, regulatory bodies, or other government authorities, as permitted by law.

4. Third Parties in the Event of a Merger or Acquisition  

As our business evolves, we may buy or sell assets or business lines. Customer information is often included in these transactions. We may also share information with affiliated entities (such as parent companies or subsidiaries) and may transfer such data during corporate transactions, including sales, mergers, consolidations, or in the event of bankruptcy.

VI. How You Can Exercise Your Rights

To maintain control over your personal data, you have the following rights:

1. Accessing, Reviewing, Updating, and Correcting Your Personal Data

   You can review, edit, or update the personal data you previously provided on our website by emailing us at infinite.apps.limited@gmail.com. You may also request a copy of your personal data collected during your use of the website at the same email address.

2. Deleting Your Personal Data

   To request the deletion of your personal data, please send an email to iinfinite.apps.limited@gmail.com. While we will make reasonable efforts to honor your request, there may be instances where we are legally required to retain certain data for a specific period. In such cases, we will fulfill your request once we have met our legal obligations.

3. Objecting to or Restricting the Use of Your Personal Data  

You can ask us to cease using all or part of your personal data, or to limit our use, by sending a request to infinite.apps.limited@gmail.com.

4. If you are based in the EEA, you have additional rights:

i. The Right to Lodge a Complaint with a Supervisory Authority

While we encourage you to contact us directly with any concerns, you have the right to lodge a complaint with a relevant data protection supervisory authority, particularly in the EU Member State where you reside, work, or where the alleged infringement occurred.

ii. The Right to Data Portability

If you would like to receive your personal data, please send your request to infinite.apps.limited@gmail.com.

VII. Age Limitation

We do not knowingly process personal data from individuals under the age of 16. If you become aware that someone younger than 16 has provided us with personal data, please contact us at infinite.apps.limited@gmail.com.

VIII. International Data Transfers

We may transfer and/or process your personal data to countries other than the one in which it was originally collected to provide the services outlined in our Terms of Use and for the purposes specified in this Privacy Policy. If these countries do not have the same level of data protection as the country where you initially provided the information, we implement special safeguards.

IX. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services to you. Additionally, we will keep and use your personal data as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

X. “Do Not Track” Requests

Except as otherwise stated in this Privacy Policy, this Website does not support “Do Not Track” requests. Do not use our website if you do not agree with this term. To determine how any of the third-party services handles “Do Not Track” requests, please read their privacy policies.

XI. California Privacy Rights

Under California's “Shine the Light law”, California residents have the right to request information about the personal data we share with third parties for their direct marketing purposes. This request can be made once a year. To learn more about what constitutes personal information under this law, please refer to the relevant statute.

To request this information from us, please email infinite.apps.limited@gmail.com with the subject line “Request for California Privacy Information.” In the body of your message, include your state of residence, proof of residency in California and email address. If you are a California resident, we will respond by providing the requested information to your email address.

XII. Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time, at our discretion. Unless stated otherwise, we will notify you of changes by updating the "Last Updated" date of this Privacy Policy, and you waive the right to receive specific notice of such changes. By continuing to access or use the service after these changes take effect, you agree to be bound by the updated Privacy Policy.

XIII. Contact Us

If you have any questions in regards to our Privacy Policy, your account or your personal data,, please contact us at: infinite.apps.limited@gmail.com.

I HAVE READ THESE TERMS AND AGREE TO ALL OF THE PROVISIONS STATED ABOVE.

Last Updated: September 20, 2024